1. General Overview

• Scope: These Terms and Conditions govern your access to and use of our website, including all products and services offered through it, such as Rumala Sahib, Chandoa Sahib, Chattar Sahib, Chaur Sahib, Chaur Sahib Stand, Jot Sahib, Kalash, Nishan Sahib, Palki Sahib, and Panj Kakkars.
• Eligibility: By accessing our website, you confirm that you are at least 18 years old or have parental consent to use our platform.
• Changes to Terms: We reserve the right to modify these terms at any time. Continued use of the website implies acceptance of updated terms.

2. Products and Services

• Product Descriptions: We strive to provide accurate descriptions and images of all our products, including Rumala Sahib, Chandoa Sahib, and related Sikh ceremonial items. However, slight variations in color or design may occur due to photography or manufacturing processes.
• Customization: Certain items, such as Rumala Sahib and Chandoa Sahib, may be customized upon request. Specific customization terms will be communicated during the order process.
• Availability: Product availability is subject to stock levels. In case an item is out of stock, we will notify you promptly and offer alternatives or a refund.

3. Pricing and Payments

• Pricing: All prices listed on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
• Payment Methods: We accept multiple payment methods, including credit/debit cards, net banking, and UPI. Payments must be completed before order processing.
• Price Changes: Prices are subject to change without notice. However, confirmed orders will not be affected.

4. Shipping and Delivery

• Shipping Locations: We deliver across India and offer international shipping for select products such as Nishan Sahib and Palki Sahib.
• Delivery Timeline: Standard delivery times are 5-7 business days within India. International shipping timelines will be communicated during checkout.
• Shipping Charges: Shipping charges, if applicable, will be displayed during checkout.
• Delays: We are not responsible for delays caused by courier services, weather conditions, or other unforeseen circumstances.

5. Returns and Refunds

• Return Policy: Products like Rumala Sahib, Chandoa Sahib, and Chaur Sahib can be returned within 7 days of delivery if they are unused, undamaged, and in original packaging.
• Non-Returnable Items: Custom-made items and Panj Kakkars are non-returnable unless they arrive damaged or defective.
• Refunds: Refunds will be processed within 7 business days after the returned item passes quality checks.
• Return Shipping: Return shipping costs are the responsibility of the customer unless the item was delivered damaged or incorrect.

6. Intellectual Property

• Ownership: All content on this website, including images, text, and logos, is the intellectual property of Buy Rumala Sahib Patiala.
• Prohibited Use: Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

7. Limitation of Liability

• Disclaimer: We are not liable for any direct, indirect, or consequential damages arising from the use of our website or products.
• Force Majeure: We are not responsible for delays or failures due to circumstances beyond our control, such as natural disasters or government actions.

8. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes will be resolved under the jurisdiction of courts in Patiala, Punjab.

9. Contact Us

Email: buyrumalasahib@gmail.com

Phone: +91 62803 86613

Address: Patiala, Punjab

By using our website and purchasing our products, you agree to these Terms and Conditions. Thank you for choosing Buy Rumala Sahib Patiala for your Sikh ceremonial needs.